Privacy Policy

Effective Date: September 1st, 2014

1. Introduction

Welcome to EduPorch, a School Management System designed to help educational institutions manage student records, school activities, and parent-teacher interactions efficiently. This Privacy Policy explains how we collect, use, store, and protect user data in compliance with applicable data protection laws in Nigeria and other regions where our client schools operate.

By using EduPorch’s web and mobile applications, you agree to the terms outlined in this Privacy Policy.

2. Data We Collect

2.1. Data Collected from Schools (Administrators & Staff)

• Student and parent bio-data (e.g., names, emails, phone numbers)
• Educational records (grades, attendance, assignments, etc.)
• Fee payment records
• Internal communications between teachers, parents, and students

2.2. Data Provided by Parents & Students

• Payment details for processing school fees
• Assignment submissions
• Messages sent within the platform
• Basic medical information (e.g., allergies, family physician details)

2.3. Data Collected Automatically

• Log files and activity data for app improvements
• Device information (e.g., browser type, IP address, OS)
• Push notification preferences

3. How We Use Your Data

• Managing student records and school activities
• Personalizing user experiences
• Enabling communication between schools, parents, and students
• Processing payments securely
• Sending transactional emails and notifications
• Enhancing system security and preventing unauthorized access
• Improving the platform through analytics

4. Third-Party Integrations

We may share certain data with trusted third-party services to enhance EduPorch’s functionality:

• Zoho Mail – Transactional email delivery
• Paystack – Payment processing (EduPorch does not store payment details)
• Google Messaging Service (FCM) – Push notifications
• AWS (S3, RDS, etc.) – Secure cloud storage and database hosting

There may be other third-party services not listed here due to unintentional omission or future use. These providers are contractually obligated to safeguard user data and comply with applicable privacy laws.

5. Data Security Measures

• One-way irreversible hashing of passwords
• Strong firewall and AWS security groups to prevent unauthorized access
• HTTPS encryption for secure data transmission
• SQL injection and vulnerability protection

6. Data Access by Support Staff and Engineers

Our company (EduPorch provider) support staff and engineers may have occasional access to user data during support/maintenance sessions or in the course of development and testing the application. All such access is bound by a strong non-disclosure agreement, ensuring that user data is never used for any purpose other than the sole reason for which access was initially granted.

7. Data Retention & Deletion

We retain user data only as long as necessary to fulfill educational and legal obligations. Users may request data deletion in compliance with school policies and legal requirements.

8. Compliance with Data Protection Laws

EduPorch complies with data protection regulations in Nigeria and other countries where our client schools operate. We respect user rights regarding data access, modification, and deletion.

9. User Rights & Choices

• Request access to their personal data
• Request correction or deletion of inaccurate data
• Opt-out of non-essential communications

10. Updates to This Policy

EduPorch may update this Privacy Policy periodically. Users will be notified of any significant changes.

11. Contact Information

For privacy-related inquiries, please contact us at:

Email: support@eduporch.com